Privacy Policy

In this Privacy Policy refers to Zohra's Clean Energy. We are committed to respecting your privacy. Our Privacy Policy outlines how we collect, use, store, and disclose your personal information.

By providing personal information to us, you consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy and any other agreements that apply between us. We may update our Privacy Policy periodically, and we encourage you to check our website to stay informed about any changes.

What personal information do we collect?

We may collect various types of personal information, including:

• Name
• Mailing or street address
• Email address
• Telephone number and other contact details
• Information about your energy consumption
• Details of your solar photovoltaic and battery systems
• Device ID, device type, geo-location information, IP address, and standard web log information
• Credit card information (if applicable)
• Information from customer surveys
• Any other information necessary for our interactions with you

How do we collect personal information?

We may collect personal information directly from you or third parties. This may occur when you:

• Register on our website
• Communicate with us through various channels
• Interact with our sites, services, content, and advertising

For job applications, we may collect information from recruitment consultants, previous employers, and other relevant sources.

Why do we collect, use, and disclose personal information?

We may collect, hold, use, and disclose your personal information for purposes such as:

• Enabling you to access and use our website
• Improving our website, business, and user experience
• Sending service messages, updates, and marketing communications
• Administering surveys, contests, or promotional activities
• Complying with legal obligations and resolving disputes
• Considering employment applications

We may also share personal information with trusted third parties to develop anonymized consumer insights and enhance our products and services.

Do we use your personal information for direct marketing?

We and/or our selected business partners may send you direct marketing communications about our services and products. You can opt-out of receiving marketing materials by contacting us using the details below.

To whom do we disclose your personal information?

We may disclose personal information to:

• Our employees and related bodies corporate
• Third-party suppliers and service providers
• Professional advisers, dealers, and agents
• Payment systems operators
• Our business partners and sponsors
• Anyone to whom our assets or businesses are transferred
• Specific third parties authorized by you

Disclosure of personal information outside Australia

When you provide your personal information to us, you consent to its disclosure outside of Australia. We will take reasonable steps to ensure overseas recipients handle your personal information in compliance with privacy laws.

Using our website and cookies

We may collect personal information when you use and access our website. While browsing information is not used to identify you personally, we may record usage details using cookies. You can disable cookies, but it may affect your website experience.

Security

We take reasonable steps to protect your personal information from unauthorized access, modification, or disclosure. However, we cannot guarantee the security of information transmitted over the internet.

Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

Accessing or correcting your personal information

You can access and correct your personal information by contacting us. We may need to verify your identity before providing access.

Making a complaint

If you believe we breached privacy laws or have concerns about how we handled your personal information, please contact us. We will acknowledge and respond to your complaint promptly.

Contact Us

For more information or to address privacy-related matters, contact us at:

Zohra's Clean Energy
Mortdale, NSW Sydney 2223
info@zohrascleanenergy.com
0459823996